FREE SHIPPING ON ALL ORDERS OVER £35
FREE SHIPPING ON ALL ORDERS OVER £35
Cart 0

SHIPPING & RETURNS

TURNAROUND TIMES

Most products are ready to ship - order processing is usually 1-3 business days

Art prints are made to order - order processing times are usually 3-5 business days

T-shirts are printed by an external print company - order processing takes 3-5 business days but can take up to 7-10 business days in busy periods

All items ship from London, UK

 

SHIPPING COSTS

Shipping costs are calculated at checkout. All items are shipped via Royal Mail

UK shipping starts from £2.00 via Royal Mail 1st Class 

Untracked International shipping starts from £4.50 via Royal Mail Standard Airmail

Tracked International Shipping starts from £7.95 via Royal Mail Tracked & Signed For

It's advised that International customers choose Tracked Shipping at checkout for peace of mind. Tracked orders lost in the post will be able to be refunded.

Untracked orders lost in transit can only be refunded up to the value of £20 subject to Royal Mail's policies. 

 

DELIVERY TIMES

UK buyers can expect to receive their orders 1-3 days after shipping

EU buyers can expect to receive their orders 3-5 days after shipping

US/Canada can expect to receive their orders 5-10 days after shipping

Rest of World can expect to receive their orders 7-14 days after shipping

 

RETURNS

All sales are final. All precautions are taken to ensure your order reaches you in perfect condition. Returns will only be accepted where your order has been damaged in transit due to a packaging error on our part. 

If there is an issue with your order please contact info@dorcascreates.com with your order number and order details and we will be touch as soon as possible to try and rectify the issue

Refunds will only be processed for defective items after they have been returned to us

Where orders have been returned by due to not being collected; the buyer will be required to repay the shipping fee.

 

INCORRECT SHIPPING ADDRESS 

Please double check the shipping address is correct at time of order. Packages returned to us due to insufficient address information will be reshipped but the buyer will be asked to repay the shipping cost

We use cookies to ensure that we give you the best experience on our website. If you continue we'll assume that you are understand this. Learn more
Accept